Georgia DECAL Work Sampling Online FAQs

I never received an email from School Success with my login ID and the link to set my password. What do I do since I can't click Forgot Password since it requires my ID?

Should I change my password the first time I try to log in when returning after summer break?

I am trying to log in and receive the message Account is Locked, who should I contact?

I don’t remember my password. How do I change it?

How do I change my password if I am logged into WSO?

Who should I contact if I have a question about resetting my password?

As a Teacher, how do I change my email address?

As an Administrator, how do I change an email address for a user?

Who should I contact if I have questions regarding functionality and operation of Work Sampling Online?

As an Administrator, if I am having trouble trying to create a new user, who should I contact?

Who should I contact if I am trying to add, delete, or transfer a student?

As a Teacher, how can I add my students to WSO if there is no class for me to choose from in the Class drop-down list at the top of my screen?

As a Teacher, I entered the wrong PANDA Student ID number. How can I change it?

When I try to add a student, I receive one of the following messages. Who should I contact?

Students have left my class. How do I remove them from my roster?

I have changed schools but am still seeing my old school/class when I log in. What do I do?

I have changed schools and accidentally entered my new Class under my old school. What do I do?

I forgot to change the Collection Period when entering my notes. How can I move some of my Period 1 notes to Period 2?

As an Administrator, I want to transfer a user, who should I contact?

As an Administrator, can I use the Dashboard to determine the status of Finalized Checklists?

As an Administrator, how do I verify if the teachers complete their Checklists?

As a Teacher, how do I verify if all my students have a Finalized Checklist?

As an Administrator, what reports do I need to run and when?

As a Teacher, what reports do I need to run and when?

As a Teacher, what report do I need for parent–teacher conferences?