Licensing frequently asked questions
For more information on the services we provide, our COAs, and how we can help you achieve your unique goals, please view our guide.
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A recent audit found these accounts to be duplicative. Addresses, order history and Q-global ordering for both accounts are now accessible via the ${winnerAccount} account. If something isn’t right, please contact us.
${loserAccounts} been merged into ${winnerAccount}.
A recent audit found these accounts to be duplicative. Addresses, qualified users, order history and Q-global ordering for both organizations are now accessible via the ${winnerAccount} account. If something isn’t right, contact us.
For more information on the services we provide, our COAs, and how we can help you achieve your unique goals, please view our guide.
Many of the assessments that we offer are available in a wide variety of languages.
If you do not see a language that you are in need of, Pearson can grant you a license to have our copyrighted content translated for your use in the language you require. You can request more information.
Do you have certificates of linguistic validation for your available translations?
For languages published by Pearson foreign offices, we do not have certificates, as these follow Pearson’s rigorous development and publishing standards (see respective administration and technical manuals for details of the adaptation and translation process). For languages that were developed by parties other than Pearson that we are the copyright owner of, we are able to provide certificates of linguistic validation upon request.
Can I just purchase the assessments I want in the languages I need?
Yes, but only if you plan on using the materials without ANY modification (in other words complete published format – no CRF, electronic conversion, adapted, and so on). If you plan on using materials in their published format, you can simply purchase assessments through traditional channels (web, phone, etc...).
What is considered a modification?
Any change made to the originally published format of an assessment is considered a modification and requires a license to proceed (in other words inclusion in a CRF, Digitization, Adaptation, Translation, and so on).
Which languages can I use in each country?
Pearson does not provide guidance regarding which languages should be used in specific countries. It will be up to your study team to determine whether additional languages are appropriate in your research study.
What is the licensing service fee?
The license fee associated with each licensing contract is dependent upon your requested product content, the number of administrations you plan on using, any requested modifications / translations, and other specified services that you request as part of the overall negotiated agreement between your organization and Pearson. Find more information regarding general licensing services and associated pricing/fees.
Can I get the materials I need in electronic format?
Yes. Digitizing forms for modification by clients is an additional service that requires specific actions on our part. As a result, additional fees apply to receive content in electronic format.
When you are ready to purchase any “off the shelf” items from Customer Service, please reach out to your pharma account manager or via our Contact Us webform for additional details and assistance.